Last updated: July 22, 2026
Great News!
We are pleased to announce that shipping to the United States has resumed.
Over the past several weeks, changes to US toy import documentation requirements created unexpected delays across the shipping industry. While these new regulations were introduced to improve compliance, many of the systems used by shipping carriers, customs brokers, and software providers were not fully prepared when the requirements came into effect.
The result was an industry-wide paperwork and systems challenge—not an issue with the safety or quality of Maplelea products.
What Changed?
Our products have always met all applicable toy safety standards and have the required Children's Product Certificates (CPCs).
The challenge was that the new regulations required this information to be transmitted through newly implemented carrier and customs systems before shipments could be accepted into the United States. Those reporting systems were introduced before many carriers, brokers, and software platforms had completed their implementation, resulting in temporary shipping interruptions across the industry.
Over the past few weeks, our shipping partners have worked diligently to establish compliant processes, and we are now able to resume shipping to our US customers.
What This Means for You
- New Orders: USA customers can once again place orders through our website.
- Existing Orders: Orders that were temporarily on hold are now being processed and shipped as quickly as possible in the order they were received.
- Future Orders: We expect shipments to continue under the new documentation requirements.
What We're Doing
We continue to work closely with our shipping carriers, customs brokers, and software providers to ensure every shipment meets the latest US import requirements.
As regulations continue to evolve, we will monitor any future changes and adapt our shipping processes accordingly, helping to ensure a smooth experience for our customers.
Thank You
We sincerely appreciate the patience, kindness, and understanding shown by our US customers during this temporary interruption.
We know how disappointing shipping delays can be, and we're grateful for the support our Maplelea community has shown while the shipping industry worked through these new regulatory requirements.
We're excited to once again deliver Maplelea dolls, outfits, and accessories to families throughout the United States.
Thank you for being part of the Maplelea family.
Last updated: July 22, 2026
One recommendation: I would avoid saying the regulations were "introduced before they were ready" as a statement of fact. Instead, wording such as "many carrier, broker, and software systems were still completing implementation when the new requirements came into effect" communicates the same message while remaining accurate, neutral, and professional. It also reduces the risk of implying fault on the part of US regulators.