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Our customers are important to us and we take great pride in offering excellent customer service. Please use the resources outlined below to reach us and we will be sure to respond in a timely manner.
Have questions or need help with your order?

There’s a good chance that our Frequently Asked Questions, Product Care & Spa and/or Shipping & Returns information pages will have the answer you’re looking for!

Get in touch. Anytime.


To receive a response from a customer service specialist, please use the form below, ensuring that you include your order number in the comments section along with your message.

Customer service emails will be answered Monday to Friday, 9am to 5pm (EST).

Mailing Address

For general correspondence, returns, exchanges and dolls visiting the Maplelea Spa:

619 Steven Court, Unit #6
Newmarket, ON
L3Y 6Z3 Canada

Download Printable Order Form

Curbside Pickup

Our Maplelea Showroom Store will remain closed until further notice, but we are more than happy to be offering curbside pick-ups!

Curbside Pickup Hours will be Monday - Friday 9am-1pm.
Our store is not open at this time. In-person shopping is not available. All orders must be placed ahead of time.
Please wait for your email saying that your order is ready, then proceed to 619 Steven Court, Unit 6 in Newmarket, knock loudly on the front door, or call (905) 953-8131.

Please wear your mask and your order will be handed out the door to you!

Phone lines are open 24 hours a day, 7 days a week for orders and information.