Contact Us

Our customers are important to us and we take great pride in offering excellent customer service. Please use the resources outlined below to reach us and we will be sure to respond in a timely manner.

Have questions or need help with your order? There’s a good chance that our Frequently Asked Questions and our Shipping & Returns information page will have the answer you’re looking for!

To receive a response from a customer service specialist, please use the form below, ensuring that you include your order number in the comments section along with your message.

Our office hours are 9:00am - 5:00pm EST, Monday - Friday.

Contact Information

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You can also reach a customer service specialist by email at, or by phone 24 hours a day / 7 days a week at 1-800-668-4339.

Our mailing address for general correspondence, returns, exchanges and dolls visiting the Maplelea Spa is:

Maplelea 1145 Nicholson Rd, Unit #3

Newmarket, ON

L3Y 9C3



If you are mailing in your order, please send it to:

Maplelea PO Box 93157, 1111 Davis Drive

Newmarket, Ontario

L3Y 8K3



Maplelea Seasonal Store

The Maplelea seasonal store was open for the period of September 2015 - January 2016 in Vaughan, ON, and is now closed. For information on where we will be popping up next, sign up for our email newsletter, watch our blog, or follow us on facebook to be among the first to know.

Click here for a printable order form.